Who we are?
Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned
services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care,
and support to lead dignified and vibrant lives.
Founded in 1966, each year we serve over 40,000 older adults in San Francisco, San Mateo, Santa Clara and Alameda
Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help
themselves and others. Over 90% of our clients come from low-income minority community.
What we do?
We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent
Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment
Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling &
Advocacy Program (HICAP).
Why Self-Help?
At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with
seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a
difference together!
Equal Opportunity/ Affirmative Action Employer
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in
the workplace. All qualified applicants will receive consideration for employment without regard to race, color,
religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other
characteristics protected by law. We participate in E-Verify.
San Francisco Fair Chance Ordinance
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Americans with Disabilities Act
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for
any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415)
677-7600 for special assistance.
Join Our Team and Benefit from Public Service Loan Forgiveness (PSLF)!
Are you passionate about making a difference in your community while working for a reputable organization? As an
employee at Self-help for the Elderly, you may be eligible for the Public Service Loan Forgiveness (PSLF) program.
Benefits Package:
We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits,
flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.
We are seeking the following positions:
Employment Training & Economic Development - San Francisco
- Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial
property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
- Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and
clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning.
Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.
- Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including
companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly
clients.
- Essential Functions: Provides companionship services to clients including: conversation, assistance with walking,
preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment
reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry
using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with
bathing, grooming and toileting.
- Self-Help for the Elderly is seeking a Career Advisor (NAP) who is responsible for providing employment
counseling, case management, WIOA eligibility determination, certification and assessment, training, placement, and
retention services to program participants.
- Essential Functions: Provides employment and job counseling services and case management to program participants;
works with participants to develop individual employment plans and to provide job readiness and job skills
assessments. Identifies vocational training and employment opportunities for program participants and makes
referrals accordingly; provides one-on-one and group-based assistance to participants; works closely with vocational
training providers and instructors to ensure that programs run properly and satisfactorily; maintains participant
database including training schedule, attendance, test results, progress reports and other required documents;
conducts workshops and provides complementary services as needed. Assists with training programs and related
activities; collecting data; monitoring and preparing participant progress reports; conducting evaluation surveys;
and updating flyers, brochures and employment training and services tools.
- Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and
mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services;
shopping for food and other household requirements; preparing and serving meals and snacks; running errands
- Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at
specified time periods. Provides home care services to individuals at home or groups at board and care homes or
other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to
individuals at home.
Employment Training & Economic Development - San Mateo
- Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including
companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly
clients.
- Essential Functions: Provides companionship services to clients including: conversation, assistance with walking,
preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment
reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry
using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with
bathing, grooming and toileting.
HICAP – San Mateo
- Self-Help for the Elderly is seeking a Community Outreach Coordinator who is responsible for promoting greater
awareness of Medicare benefits and HICAP services to Medicare beneficiaries and their families throughout San Mateo
County.
- Essential Functions: Promotes greater awareness of HICAP services to Medicare beneficiaries and their families
throughout San Mateo County; develops and implements an outreach work plan in collaboration with the Program
Manager. Responsible for coordinating outreach events and presentations with local businesses, community partners,
civic clubs and congregations. Provides information and promotes utilization of HICAP services by maintaining an
updated media kit. Identifies potential partners in media including special and minority media to reach underserved
communities. Distributes Medicare and related outreach materials during outreach events; identifies the need for
additional outreach materials in target communities (e.g. brochures, informational pamphlets, press releases,
announcements, flyers, posters and signs) and assists with their development in appropriate languages. Maintains a
list of volunteers who assist with outreach events and coordinates their help as needed; works with the Volunteer
Coordinator to accomplish tasks.
Home Care and Hospice
- Self-Help for the Elderly is seeking a Home Health Aide who provides hands-on personal care to patients and
assists with activities of daily living in order to maintain the patient’s health or to facilitate treatment of the
patient’s comfort, illness or injury.
- Essential Functions: Assists patients with personal care such as skin, mouth, and hair care and bathing. Assists
patients with using bathroom, commode, bedpan or urinal. Assists patients with getting in and out of bed/chair and
assist with ambulation. Assists patients with prescribed exercises that have been taught by appropriate licensed
health care personnel. Performs other activities taught by a health care professional for a specific patient. These
may include changing colostomy bags, changing of non-sterile dressings, taking of vital signs, and non-sterile bowel
and bladder hygiene care. The Aide shall not administer medications of any kind but shall report to the RN Case
Manager any issues or concerns regarding medication management. Prepares meals, including therapeutic diets, and
assist patients with eating. Performs specific household tasks that will facilitate the patient’s care at home.
- Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy
services and for adherence to all conditions outlined in the department Policy and Procedures.
- Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related
to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities,
and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical
Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and
MSW, as well as patient’s PCP, DPCS and QA RN.
- Self-Help for the Elderly is seeking a Physical Therapist Assistant who provides physical therapy services
according to the Physician’s plan of care and under the supervision of a Physical Therapist to help patients relieve
pain, improve the body’s movement and function, maintain cardiopulmonary function, and limit disabilities resulting
from injury or disease.
- Essential Functions: Provides direct physical therapy services and interventions in accordance with physician
orders and patient’s plan of care, and under the supervision of a Licensed Physical Therapist. Treats patient to
relieve pain, develop or restore function, maintain maximum performance. Directs and aids patients in active and
passive therapeutic exercises, muscle reeducation, gait and functional training, transfer activities and prosthetic
training.
- Self-Help for the Elderly is seeking a Occupational Therapist who provides occupational therapy services to
maximize the patient’s independence in activities of daily living by training them in motor, perceptual and
cognitive skills.
- Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related
to Home Health/Hospice services, Clinical Procedures/Protocols, OT Job Description and assigned responsibilities,
and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as
Occupational Therapist and coordinates patient care services with other disciplines of Healthcare team, including
RN, PT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.
- Self-Help for the Elderly is seeking a Registered Nurse Case Manager who conducts comprehensive assessment, plans,
organizes and directs and coordinates Home Care services, to meet the needs of patients and families within their
homes and communities.
- Essential Functions: Maintains good knowledge of and adheres to the agency’s policies and procedures, Nursing
Practice Act, state and federal Regulations related to home health/hospice services, clinical procedures/protocols
and acts upon all the requirements. Assumes responsibility for the overall care of assigned patients as a Case
Manager, who coordinates patient care services between all disciplines of the healthcare team, including PT/OT, ST
and MSW, as well as provides supervision to Certified Home Health Aids (CHHA). RN/Case Manager completes initial
Comprehensive Assessment of patient and family to determine home care needs. Provides a complete Physical
Assessment, including the history of current and previous illnesses, vaccinations, surgeries, etc. Requests SOC
order from patient’s PCP, using SBAR protocol (describing situation/background of the patient, assessment findings
and recommendations(order)).
- Self-Help for the Elderly is seeking a Licensed Vocational Nurse who performs the nursing care plan as directed by
the Registered Nurse Case Manager to maximize the comfort and health of Home Health/Hospice patients and families.
-
Essential Functions: Assists the RN Case Manager (RNCM) to ensure quality and safe delivery of home health /hospice
nursing services. Performs the nursing care plan as directed by the Registered Nurse Case Manager including nursing
services, treatments and preventative and rehabilitative procedures; performs procedures at a level of care standard
within the medical community, scope of practice consistent with the Vocational Nursing Practice Act. Obtains data on
physical, psychological, social and spiritual factors that may influence patient health status and incorporates that
data into the plan of care; evaluates progress towards desired outcomes and updates the patient’s plan of care as
appropriate to accommodate changing patient and family needs. Coordinates physical care of the patient by teaching
and/or training patients, primary caregivers, volunteers, employed caregivers, and by providing direct care as
appropriate. Communicates with RNCM on a regular basis regarding changes in the patient’s condition and/or needs;
informs the RNCM of unusual or potentially problematic patient and family issues.
- Self-Help for the Elderly is seeking a Administrative Assistant who is responsible for the management and
supervision of daily office functions, including clinical needs, data management, supply
management, general office maintenance, and other administrative duties.
-
Essential Functions: Assists in the program payment request process, understanding program mission and maintaining
quality of service. Assists the Administrator and the department’s outreach schedules, performs physical outreach in
the community as
needed, and ensures the delivery of high-quality care to patients, families, and communities. Assists the
Administrator/Director in maintaining required documents in personnel files and assists with maintaining
Home Care and Hospice in-service and related binders.
Nutrition and Senior Centers - San Francisco
- Self-Help for the Elderly is seeking a HDM Program Assistant who will assist the manager and coordinator in daily
Home Delivered Meal program operations.
- Essential Functions: Conducts HDM consumer intake according to waitlist policies and procedures. Conducts in-home
assessments for seniors to evaluate their need for HDM and their functions in various areas. Inputs HDM client
personal data and program data in Get Care.
- Self-Help for the Elderly is seeking a Home Delivered Meals Coordinator who acts as the site in charge of the Home
Delivered Meals (HDM) Distribution Center and oversees the day-to-day operations of
the HDM Program.
- Essential Functions: Coordinates and supervises the day-to-day operations of the Home Delivered Meals Program and
home-delivered groceries
and ensures compliance with food safety regulations and policies. Supervises consumer assessments, surveys, and
referrals. Updates client data and status in CA Get Care. Ensures the employee roster is prepared for efficient meal
deliveries.
- Self-Help for the Elderly is seeking a Group Van Driver who will transport program participants to activity
centers, the Adult Day Care Center, grocery stores, and event locations.
- Essential Functions: Picks up and transports program participants for program activities and events. Adheres to
driver operating standards and procedures as required by San Francisco Paratransit. Observes the specific conditions
and needs of clients, especially safety on the bus. Provides appropriate assistance and
referrals.
Nutrition and Senior Centers - San Mateo
Nutrition and Senior Centers - Sunnyvale
Social Services
- Self-Help for the Elderly is seeking a Program Assistant who is responsible for assisting the Senior Escort
Program and Housing Program and performing other office duties for the department.
- Essential Functions: Answers incoming phone calls for the Social Services Department as a Receptionist. Supports
the Social Services Department and assists with the day-to-day operations of the office by maintaining a clean and
neat environment for clients and staff. Performs general office support, including filing, typing, faxing, copying,
and other clerical tasks, data entry, invoices, and answering main line or related paperwork for the Social Services
Department. Provides administrative assistance on ordering office supplies and inventory, maintaining department
supplies assignment, tracking order status, keeping order receipts, ordering monthly travel passes, office
arrangements, and monthly expense reports.
- Self-Help for the Elderly is seeking a Elder Care Worker who provides personal care, homemaker and household chore
services for the Elder Care at Home Program.
- Essential Functions: Assists consumers in performing activities of daily living such as bathing, eating, dressing,
ambulating or grooming. Prepares meals, washes laundry, shops for groceries, and performs light housework such as
cleaning, dusting and vacuuming. Escorts clients to and from medical appointments. Performs heavy housework such as
washing windows or cleaning appliances, yard work and sidewalk maintenance.
- Self-Help for the Elderly is seeking a Care Manager Aide who is responsible for administrating and assisting the
MSSP Team in the care management process under the supervision of the Care Manager to frail seniors to avoid
premature placement of persons in nursing facilities, while fostering independent living in the community.
- Essential Functions: Conducting intake/Screen on MSSP applicants. Completing the intake and application process.
Providing information and assistance to the participant as needed. Purchasing and delivering items requested by the
primary care manager.
- Self-Help for the Elderly is seeking a Case Manager who is responsible for providing case management services to
seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.
- Essential Functions: Provides case management services to seniors and adults with disabilities. Specific
responsibilities include: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and
cognitive capabilities and limitations during a home visit; Developing a care plan based on the assessment;
- Self-Help for the Elderly is seeking a Case Management Program Supervisor who is responsible for overseeing the
DAS Case Management program and providing case management services to seniors and adults with disabilities.
- Essential Functions: Assist SCM to oversees the Case Management Program and Short-Term Home Care for the Older
Adults program with DAS. Trains, supervises, and evaluates the program’s staff.
- Self-Help for the Elderly is seeking a Nurse Care Manager who will provide skilled nursing assessment, planning
and care to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent
living in the community.
- Essential Functions: Conducts in-depth assessments and/or reassessments covering medical, health, and
rehabilitation concerns within the required deadlines. Certifies level of care determinations. Collaborates and
consults with the SWCM in the development of the participant’s individualized care plan.
- Self-Help for the Elderly is seeking a Social Work Care Manager who will be responsible for providing case
management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering
independent living in the community.
- Essential Functions: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and
cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development
of the participant’s individualized care plan;
- Self-Help for the Elderly is seeking a Senior Escort Driver who provides transportation to senior escort clients.
- Essential Functions: Transports clients to and from destinations. Teams with the Senior Escort Service Workers to
assist clients in getting on and off the vehicle. Arrives at destinations on schedule. Researches and plans for
traffic, construction and weather delays. Uses navigation applications to determine the best route.
- Self-Help for the Elderly is seeking an Program Assistant who is responsible for assisting the Senior Escort
Program Peer Ambassador Program, and performing other office duties for the department.
- Essential Functions: Provides intake, assessment, scheduling and referral to seniors age 60 or over for Senior
Escort Services. Assists the Program Supervisor in scheduling senior escort appointments, making arrangements and
confirming with clients, escort workers and escort drivers. Recives training as a Senior Escort Service Worker and
provides escort services when needed.
Social Services - San Mateo
Social Services - Sunnyvale
Finance
- Self-Help for the Elderly is seeking an Accountant will assist the Fiscal Department with monthly billing, posting
Accounts Payable, payroll and monthly closing.
- Essential Functions: Responsible for timely and accurate billings to funders on a reimbursement cost billing, by
units or any other type of billing as required by funders as assigned by the Controller. Responsible for application
of accurate payments and collections to the appropriate accounts on a daily basis. Assists and coordinates funder
audits, resolves discrepancies and audit findings, and recommends process changes as necessary.
Fund Development Department
- Self-Help for the Elderly is seeking a Fund Development Associate who will support the daily operations of
the Fund Development Department. Responsible for managing the donor database and donor gift processing promptly and
with minimal error, conducting prospect research, maintaining shared documents and processes such as a grants and
funder matrix tracker, writing funding proposals, and participating in and attending fundraising events, including
planning and preparing for them in advance. Supports implementing the fundraising and marketing annual work plan and
conducts competitor research. Recruits, retains, manages, and supervises internal and external volunteers.
- Essential Functions: Manages and maintains the agency’s donors’ database, special events fundraising platforms,
and prospect tracking system from data entry to report generation; donor data confidentiality and integrity,
accuracy, and quality assurance; and data analysis on current and prospective donors. Troubleshoots problems,
improves, documents overall processes and procedures, and ensures deadlines can be met even during periods of heavy
gift volume. Administers donor gift processing, acknowledgment, and record keeping. Reconciles with the Finance
Department in weekly, monthly, and yearly reports or as requested. Conducts prospects research internally for
individual giving donors with the potential to give more using existing donor database and externally using various
methodologies for institutional giving opportunities.
To apply: Please click on the job title to complete an online application.
For more information: Contact Human Resources Department at HR@selfhelpelderly.org.
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