Privacy Policy

Effective Date: March 12. 2025

Self-Help for the Elderly (“us,” “we,” or “our”) operates the www.selfhelpelderly.org website (the “Service”).

This Privacy Policy explains our practices regarding the collection, use, and disclosure of Personal Information when you use our Service. We respect your privacy and are committed to protecting your personal information. We will not use or share your information with anyone except as described in this Privacy Policy.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (‘Personal Information’). This may include, but is not limited to:
– Your name
– Email address
– Phone number
– Postal address
– Username
– IP address
– Any optional profile information you choose to share

SMS Opt-in and TCR Compliance

If you provide your phone number and opt-in to receive SMS communications, we will use your information solely for sending messages related to our services, events, or campaigns.

In accordance with industry regulations for A2P (Application-to-Person) SMS messaging and The Campaign Registry (TCR) requirements, we may be required to share limited business and campaign registration data with TCR and participating mobile carriers. This ensures compliance with messaging laws and prevents spam and fraudulent communication.

We do not share phone numbers or personal information with third parties or affiliate information for marketing purposes.

How to Opt-Out of SMS Communications

You may opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. Standard message and data rates may apply.

2. Donor Privacy

We will not trade, sell, rent, or lease your personal information with anyone else, nor will we send you mailings on behalf of other organizations. Routinely, donor names might be published in lists to recognize donor support. However, we respect anonymity and allow donors to remove their names from the list if desired. Please contact us at info@selfhelpelderly.org if you wish to be fully or partially removed from our list.

3. Log Data

When you visit our Service, our servers automatically record certain information (‘Log Data’), including:
– IP address
– Browser type and version
– Pages you visit on our Service
– Date and time of your visit
– Time spent on pages
– Referring URLs
– Other diagnostic data

This information helps us maintain and improve the functionality and security of our Service.

4. Cookies

We use cookies and similar technologies to enhance your user experience. Cookies are small data files stored on your device that may include an anonymous unique identifier.

You can set your browser to refuse cookies or notify you when cookies are being sent. However, some features of our Service may not function properly without them.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your data, we securely delete or anonymize it.

6. Security

We take commercially reasonable steps to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to safeguard your data with industry-standard protections.

7. Links to Other Websites

Our Service may contain links to third-party websites that we do not operate or control. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights (GDPR/CCPA and Other Privacy Laws)

Depending on your jurisdiction, you may have the right to:
– Access the personal information we hold about you
– Correct inaccuracies in your personal information
– Request deletion of your personal information (‘Right to be Forgotten’)
– Object to or restrict processing of your data
– Data portability (receive a copy of your personal data in a commonly used format)
– Withdraw consent at any time (where processing is based on consent)
– Lodge a complaint with your local data protection authority

For any privacy-related requests, please contact us at info@selfhelpelderly.org.

9. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the ‘Effective Date’ at the top.

We encourage you to review this Privacy Policy periodically. Changes are effective when posted on this page.