SMS Consent Communication
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If consent has been given to receive text messages from Self-Help for the Elderly, you will receive text messages (SMS/MMS) to your mobile number. These messages may include a response to an inquiry, real-time texts to ask and answer questions about our services, and appointment confirmations. Example: “Hello, this is a reminder of your upcoming appointment at Self Help for the Elderly with Mr/Mrs/Ms.[Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency will vary depending on the conversation.
Potential Fees for SMS Messaging
Standard message and data rates may apply based on your carrier’s pricing plan. These fees can vary for both domestic and international messages. If you have any questions regarding your text or data plan, please contact your wireless provider for assistance.
Opt-In Method
Opt-in to receive SMS messages from Self-Help for the Elderly can be done in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Example: Thank you for subscribing to messages from Self-Help for the Elderly. To opt out, text STOP. For assistance, text HELP or visit www.selfhelpelderly.org/contact-us. Find our Privacy Policy at www.selfhelpelderly.org/privacy-policy. Messaging frequency may vary and data rates may apply.
Opt-Out Method
You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. Alternatively, you can contact direct contact to request removal from the messaging list.
Example: You will no longer receive messages from Self-Help for the Elderly. To opt back in at any time reply START. For assistance, text HELP or visit www.selfhelpelderly.org/contact-us. Find our Privacy Policy at www.selfhelpelderly.org/privacy-policy. Messaging frequency may vary, and data rates may apply.
Help
If you have any issues, please reply with the keyword HELP. Alternatively, you can obtain assistance directly from us at https://www.selfhelpelderly.org/contact-us. If you prefer not to receive SMS messages, you may leave the SMS consent box on the forms unchecked.
Example: Thank you for contacting Self-Help for the Elderly. You can find help online at www.selfhelpelderly.org/contact-us or call (415) 677-7600. Find our Privacy Policy at www.selfhelpelderly.org/privacy-policy. Messaging frequency may vary, and data rates may apply.
Privacy
We respect your right to privacy. To see how we collect and use your personal information, please see our privacy policy.
